Support & contact

We are on the other side.

Help with Svelo, availability and your data, in one place.

01 / Support & contact

Write to us

Have a question, found a problem or want to know about availability? Email us. For an app issue, include your device model and operating system version. Do not send passwords, sign-in codes or confidential task content.

Write a message
02 / SVELO

iOS and Android

Svelo is preparing for its public launch. The Android release is in internal testing. Public store downloads are not available yet; email us to ask about testing.

03 / Account deletion

Delete your account and data

In the app, open Account and privacy, then choose account deletion. Identity confirmation protects your data from deletion by another person. Local data on another device must also be removed on that device.

If you cannot access the app, email contact@svelo.cloud to request account deletion. We will ask for the identity confirmation needed to protect the account; do not send your password. A data request is separate from cancelling a store subscription.

The privacy policy explains the scope of deletion and retention periods.

Privacy policy
04 / PRO

Subscriptions and restoring purchases

Manage purchases and renewal in the store where you bought the subscription. Deleting the app or an account does not cancel renewal by itself. The app's restore function helps recover access associated with your purchase.

05 / Information

Operator details and contact

x1 technologies Łukasz Szczepocki

ul. Tulipanowa 3, 05-091 Ząbki, Polska

NIP 1251792192 · REGON 542436628

contact@svelo.cloud